ELLIXI & GLAMOUR NITE FAQs

You are able to cancel your current reservation for a future event up to 8 hours before your start time of your event using your verification code (which can be found in your confirmation email) and our RESCHEDULE TOOL.

Our system will send your new voucher code to the e-mail address used in making the original reservation.

You will not be able to reschedule reservations within 8 hours of the event start time. A lot goes into making our events run and we want to make sure the event is a success! We absolutely understand emergencies happen, if so, please reach out to our customer service team and we can assist further.

Our event tickets are not refundable, but don't worry, reschedule code(s) you receive never expire so you can redeem them at your convenience. The code will replace any vouchers that were redeemed on your original tickets.

You need to make your reservation before the expiration date on your voucher, but you can book an event that takes place after your voucher expires—just be sure to book it BEFORE the voucher expires.

Example: I have a voucher that expires on January 5. I can totally make a reservation to an event that takes place on February 24, as long as I make the reservation on January 4 or before.

You can still use it, however it will now only be valid for the "paid value." Just apply it into the promo-code box on the final page of the checkout process in order to discount the "paid value" from your ticket.

Example: I bought a $22.00 voucher for $45.00 voucher deal. Now that my voucher has expired I can apply it to my ticket to deduct $22.00 only.

If you use a voucher to book to an event that’s cancelled, don’t fret, you’ll still be able to use the value you paid for your voucher towards a new event.

You’ll need to reschedule your original ticket but we’ve made it super easy. Just use our simple reschedule tool here:

Event Rescheduling Tool

From that page, just enter the verification code we sent you when you made your original reservation and follow the prompts to get a brand new reschedule code to use for re-booking.

Nice right? Plus your reschedule voucher never expire so you won’t have to worry about it again.

If you have questions about your vouchers, get in touch with us at info@glamournite.com. Please include any voucher codes you have questions about and we’d be happy to take a look for you.

We also understand that life doesn’t always make it possible to have a fun night out. You are free to reschedule up until 8 hours prior to your event start time using your verification code (which can be found in your confirmation email) and our RESCHEDULE TOOL.

Our system will send your new voucher code to the e-mail address used in making the original reservation. The reschedule code(s) you receive never expire so you can redeem them at your convenience. The code will replace any vouchers that were redeemed on your original tickets.

If you run into a last minute emergency or a weather related situation, email customer service at info@glamournite.com before the event and we are happy to help reschedule your ticket.

Sometimes stuff comes up—we’re so sorry we had to cancel! A reschedule voucher was sent to the email address associated with the ticket reservation. You will receive one email for each ticket with your new voucher code. Be sure to keep an eye on your spam folder just in case. Use the reschedule voucher on the payments page of the new event you want to attend. You can read more about Reschedule Codes HERE

Yes, of course; our tickets are transferable!

The name of the participant doesn't need to match the name of the ticket-buyer. Just have the new guest check-in with the same name the tickets are booked under. We don't require you to bring a physical ticket or confirmation as proof of purchase, all that's needed is the name!

GlamourNite events are typically around 1 to 2 hours long. This includes checking in, tips, tricks, and instructions from your Host, and a couple of 15 to 20 minute breaks so you can get up and stretch your legs or and grab another drink.

The age limit on our events will vary depending on the specific event you choose. We offer Kid, Teen, and Young Adult events as well as events only for those of the legal drinking age and above.

All Ages events

These events are family-friendly and specifically geared toward one of 3 specific age groups: Kids (6+), Teens (13+), and Young Adult (18+). These events are clearly marked with a blue oval indicating the specific age group. Here’s what the All Ages labels look like.

Our All Ages events are a great way for families to spend time together! For our Kid (6+) and Teen (13+) events, one participating adult is required for every 3 guests under the age of 18. Each participant must have their own paid ticket to the event.

To see if there are any All Ages events in your area, please visit our event calendar at GlamourNite.com for all GlamourNite events. From there you can type your location into the search bar and click the Kids or Teens tag to filter out all available results.

Standard events

These events are only for adults aged 21 and older (or the legal drinking age in your area if you are outside of the U.S.). Our standard events are any event without a blue All Ages label. The 21 and older age requirement applies to all public events at any venue, and requires you to double-check at the time of purchase that everyone in your party is of legal age before making a reservation on our website.

This information is also in our Terms and Conditions. While we know this can be a bummer for our younger kids, we can’t be flexible with this policy. But, we’ve added more All Ages events so we can find something for the younger ones.

The safety of our guests and hosts is our number one priority. If you’re in an affected area, your event will most likely be canceled. In the case of a cancelation, you will receive an email from the team in your area informing you of the cancelation and instructions on rescheduling your ticket. If you don't feel that you'll be safe traveling to or from your event, use your best judgement and stay safe. You can reschedule your reservation using our RESCHEDULING TOOL HERE.

There’s no assigned seating, so you can sit wherever you’d like. If you’re with a big group then you probably want to arrive about 30 minutes early so everyone can grab a seat next to each other. If you can’t find a seat together, speak to one of the instructors or assistants and they’ll help you out. But we can’t guarantee everyone will be able to sit together, so get here early and claim the best spots!

Sure thing! You can definitely come to an event to spend time with your friends while they work their creative magic. We just ask that anyone without a ticket sits at the bar or a table outside of the event area while instruction is going. There will be a 10 - 15 minute break in the middle of the event. This is a great time to socialize with everyone and check out all the beauty products!

If you or someone in your party has a disability or requires special accommodations at your event, we’re happy to work with you to ensure that you’re able to have a comfortable and enjoyable experience. After you've reserved tickets to an event, please contact our customer service team at info@GlamourNite.com. We ask that you give us at least 2 weeks notice, if possible, for any requests as we need some time to reach out to the Beauty Consultant and make sure your accommodations are set up for you when you arrive at your event.

Absolutely! When you organize an event with us you will have the ability to choose where your event is hosted. We know that you have a vision for your event and would like to help you bring that vision to life! There is no additional GlamourNite fee for using your own venue.

You are welcome to set up an all ages event! We can host to 6+ or 13+ (depending on the requested experience).

No. GlamourNite Passes, dealsite vouchers (such as Groupon), and coupon codes are only applicable to our public GlamourNite events.

Once you fill out a Corporate event inquiry Form or Private event inquiry form, a member of the Inside Sales Team will reach out via phone to learn more about your event, provide you with details and answer any questions you might have. Following this step, they will send you a link so you can pay your deposit to secure your spot. Once the deposit has been paid, they will connect you with your Event Coordinator.

In the meantime, you can start thinking about your spa nite choice. (There are twenty different spas to choose from) Once the date, time, venue, and Host are confirmed, you’ll receive your Event Link so you can start selling tickets!