ELLIXI & GLAMOUR NITE FAQs

You may cancel your reservation up to 24 hours before your event start time.

If you cancel within 24 hours of the event, you will not receive a refund. Instead, you’ll receive a gift card equal to your ticket value, which never expires and can be used toward a future Glamour Nite.

If you do not show up for your event without providing notice, your ticket will be forfeited, and no refund will be issued.

We appreciate your understanding, as a lot goes into making our events a success!

If severe weather affects your ability to attend a Glamour Nite event, you will receive a gift card equal to your ticket value to use toward a future event.

If the licensee/host cancels the event due to weather, you will be notified and provided with a gift card for another date.

We appreciate your understanding as we work to ensure a safe and enjoyable experience for all guests!

Sometimes stuff comes up—we’re so sorry we had to cancel! A gift card would be sent to the email address associated with the ticket reservation.

Be sure to keep an eye on your spam folder just in case!

Yes, of course; our tickets are transferable!

The name of the participant doesn't need to match the name of the ticket-buyer. Just have the new guest check-in with the same name the tickets are booked under. We don't require you to bring a physical confirmation as proof of purchase, all that's needed is the name!

Glamour Nite events typically last between 1 ½ to 2 hours. This includes check-in, an introduction with tips and tricks from your Host, and plenty of time to move through each station at your own pace. There are no scheduled breaks, but you're welcome to take a moment to step away, stretch, or grab a drink whenever you'd like throughout the experience.

The age limit on our events will vary depending on the specific event you choose. We offer Kid, Teen, and Young Adult events as well as events only for those of the legal drinking age and above.

All Ages events

These events are family-friendly and specifically geared toward one of 3 specific age groups: Kids (6+), Teens (13+), and Young Adult (18+). These events are clearly marked with a blue oval indicating the specific age group. Here’s what the All Ages labels look like.

Our All Ages events are a great way for families to spend time together! For our Kid (6+) and Teen (13+) events, one participating adult is required for every 3 guests under the age of 18. Each participant must have their own paid ticket to the event.

To see if there are any All Ages events in your area, please visit our event calendar at GlamourNite.com for all GlamourNite events. From there you can type your location into the search bar and click the Kids or Teens tag to filter out all available results.

Standard events

These events are only for adults aged 21 and older (or the legal drinking age in your area if you are outside of the U.S.). Our standard events are any event without a blue All Ages label. The 21 and older age requirement applies to all public events at any venue, and requires you to double-check at the time of purchase that everyone in your party is of legal age before making a reservation on our website.

This information is also in our Terms and Conditions. While we know this can be a bummer for our younger kids, we can’t be flexible with this policy. But, we’ve added more All Ages events so we can find something for the younger ones.

The safety of our guests and hosts is our number one priority. If you’re in an affected area, your event will most likely be canceled. In the case of a cancelation, you will receive an email informing you of the cancelation and gift card in the value you paid for.

There’s no assigned seating, so you can sit wherever you’d like. If you’re with a big group then you probably want to arrive about 30 minutes early so everyone can grab a seat next to each other. If you can’t find a seat together, speak to one of the instructors or assistants and they’ll help you out. But we can’t guarantee everyone will be able to sit together, so get here early and claim the best spots!

You’re welcome to bring a friend to hang out while you enjoy the event. We just ask that anyone without a ticket sits at the bar or a table outside of the event area while instruction is going on.

Once you’ve completed all the stations and created your 5 products, you’re free to leave the event area to spend time with your friend, enjoy the venue, or relax while others finish.

If you or someone in your party has a disability or requires special accommodations at your event, we’re happy to work with you to ensure that you’re able to have a comfortable and enjoyable experience. After you've reserved tickets to an event, please contact our customer service team at CustomerService@ellxibeauty.com.

We ask that you give us at least 2 weeks notice, if possible, for any requests as we need some time to reach out to the Beauty Consultant and make sure your accommodations are set up for you when you arrive at your event.

Absolutely! When you organize an event with us you will have the ability to choose where your event is hosted. We know that you have a vision for your event and would like to help you bring that vision to life! There is no additional GlamourNite fee for using your own venue.

Once you fill out a Corporate event inquiry Form or Private event inquiry form, a member of the Inside Sales Team will reach out via phone to learn more about your event, provide you with details and answer any questions you might have. Following this step, they will send you a link so you can pay your deposit to secure your spot. Once the deposit has been paid, they will connect you with your Event Coordinator.

In the meantime, you can start thinking about your spa nite choice. (There are twenty different spas to choose from) Once the date, time, venue, and Host are confirmed, you’ll receive your Event Link so you can start selling tickets!

You are welcome to set up an all ages event! We can host to 6+ or 13+ (depending on the requested experience).

No. GlamourNite Passes, dealsite vouchers (such as Groupon), and coupon codes are only applicable to our public GlamourNite events.

You can still use it, however it will now only be valid for the "paid value." Just apply it into the promo-code box on the final page of the checkout process in order to discount the "paid value" from your ticket.

Example: I bought a $22.00 voucher for $45.00 voucher deal. Now that my voucher has expired I can apply it to my ticket to deduct $22.00 only.